So, employ this method if you’re sure about your cleaning skills or get it done by a professional. If you've replaced the batteries and checked the power, and the keys still don't work, then you should disconnect and reconnect your keyboard to the Mac. Keep holding the keys for about 20 seconds. If an update is available, click on Upgrade Now to initiate the OS update. So, resetting them could resolve the issue. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. It is simple but effective. In case you don’t know how to do it, check out our detailed step-by-step guide for help. Your USB port may be having a power-related problem and resetting the system management controller (SMC) can fix your problem with your keyboard. There are a few possible issues that could lead to your MacBook keyboard not working. Disconnect all connected devices from your Mac. Obviously things like safe modest etc aren’t possible. If everything is clean and the keyboard still will not work … What you can do is to try replugging them one by one until you find the device that is causing the problem. Check the USB connections. But it does work like a charm, so do try it without fail. After trying everything I could read about it I still had the problem. Try the following tips: 4. Boot into Safe Mode. Other macOS versions: Launch the App Store on your Mac and click Updates. Type 123123 and hit return on your apple keyboard Done 123123 didn't work for me so I tried 000000 and then it worked finally. It is possible that your Keyboard is not properly connected to your computer. This will check for updates. To update your macOS, head over to System Preferences, and navigate to the Software Update section. If your Mac Mini or iMac keyboard is not working, and it's connected via USB, take the following steps to diagnose and solve the problem. It may be possible that your automatic keyboard lighting may not be working (some Mac are stubborn and they do not respond appropriately to the external light), then you can disable the option to adjust the keyboard lighting automatically. Click on Trackpad and locate the Point & Click tab. Select “Mouse & Trackpad” and look for an option called “Enable Mouse Keys” – uncheck this if it is … It is exactly like the one that came with it (2012) except it's not wireless and has USB slots on each end. Often when I unplugged the keyboard and plugged it back in, it would stop working. You will have to control your backlighting by pressing F5 or … Open System Preferences > … Turn on your Mac and quickly press and hold the Shift key. Hold down the Option key and you will see the Library folder in the Go dropdown menu. Sign in to view. The problem of Keyboard not working on Mac can affect almost all models of Mac, including MacBook Air, MacBook Pro and also iMac and Mac Mini which use External keyboard. This is troubleshooting for an external USB keyboard not working so it assumes your laptop keyboard is working fine to perform these steps…, this precedure does not mention specific to laptop, peoples also have mac mini. If there is an update available, click the Update Now button. There’s … Your keyboard is the main mode of input. https://www.igeeksblog.com/author/arshmeet/. Open the System Preferences app, then navigate to the Software Update section in the third row. It was working sporadically before. Update the software on your Mac. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. I suspect the computer doesn’t recognise the input from the keyboard, it may just not provide enough electrical signal or something like that. The Filter Keys setting in Windows 10 is known to cause problems with certain … Also, try replacing the batteries. Any battery that is providing low voltage or irregular current will result in … i have problem in key e,d,c…. , connected to my PC. Click it to open. I think Apple said they won’t support my old keyboard but I don’t want to spend a fortune on a new one, especially one that require batteries and to have Bluetooth on (draining the battery). Here is how: 7. Why Hasn't Apple Adopted USB-C for iPhone? Disable Filter Keys. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. If not this, you might find me surfing the web or listening to audiobooks. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. Your mouse doesn't scroll up or down or side to side. Delete preference files. Your email address will not be published. Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. Well that's not exactly true, it works through a 4 port USB hub. This comment has … Follow the steps below: Shut down your Mac by choosing Shut Down from the Apple menu. Also, no other external device should be connected to the Mac while you perform the process. Now that you might have found the culprit let’s get to the next step. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Now reconnect your keyboard and mouse back into your computer. Repair the Disk of Your MacBook. This is the Human Interface Toolbox settings file. After each step please test to see if your keyboard is working: 1. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. If the keyboard was accidentally yanked out by your housekeeper or a pet, all keys would stop working. If a failure to register clicks is the problem for the trackpad not working on your Mac, you can disable Force Click. It’s really annoying. Tilt your Mac at a 75-degree angle, so it’s not vertical. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. About three days ago my keyboard & trackpad were not working and I could not restore them. Step 1: Click the Apple icon at the upper left corner. Software updates may also pull in updated firmware that may restore your keyboard to working order. Do not press the Shift key. It’s obviously not a “User” caused problem but an in built fault.. A new key board … Read further to … I need the number keys and USB ports. 1. Using macOS Switch between your installed languages. To restart your Mac, click the Apple menu > Restart. $49.00 at the apple store. Unplug your keyboard and replug it into your Mac firmly and securely. Thanks so much for this man. how can i fix my wireless external keyboard of i mac . By accessing the keyboard preferences and uncheck the option. This time I can’t get it to recognise the keyboard at all (so far). Disconnect Smart Keyboard an Reconnect. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. This comment has been minimized. 1. Update your Mac. If you can use your Keyboard now the problem may be with one of the other devices. This is not a common problem, but when it happens, either some or all keys stop working (depending on the situation), or features of the keyboard such as backlighting may not work. There are chances that a bug is causing the issue or some setting has been mistakenly altered. You can switch between your installed … Step 1: Open system preferences from the Apple menu. After that, check if the Mac keyboard backlight not working issue is solved or not. If you're using Microsoft Windows 10 N, install the latest Media Feature Pack. Switch the keyboard’s cable to another USB port on the same Mac, if possible. Turn on your Mac and quickly press Option, Command, P, and R keys together. Didn’t work for me and I have the EXACT same issue, nowhere can I find help, I have a 20 year old dell keyboard plugged into my modern MacBook because of these keys not working, I can’t afflrd the crazy expensive Mac support, and I’m shocked to not be able to find answers online for this issue, here’s someone with exact same issue, even same exact keys, but problem is still there. We previously wrote about this topic. My expertise also includes curating opinionated and honest editorials. It might sound too basic, but we often undermine the importance of a fresh start. did not working . Macs are usually smooth-running machines. In any case, restart your Mac normally. Apple’s keyboards are known not to work well with rechargeable batteries as the voltage they supply is too irregular. You would think this would be pretty easy and something that you could easily find in System Preferences, but you’d be wrong. If you’d be so kind. Is Fining Apple for Secretly Slowing iPhones Justified or Not? So, adjust the birghtness of the Keyboard with the following steps. By navigating around this site you consent to cookies being stored on your machine. To get your keyboard working again, you simply have to disable Mouse Keys. Copy link Quote reply elvq commented Nov 22, 2020. This is an important problem because you will not be able to use your Mac without a keyboard. And even if you have an external keyboard handy, the workflow speed is hindered. Restarting your Mac may fix your issue. When your computer is in Safe Mode, test your keyboard, is it working now? Try a Different USB Port Unplug your keyboard from the current USB port and try another one. The file stores keyboard default settings. Here is how: If you are still unable to use your USB keyboard, you may want to contact its manufacturer for support. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. Keep holding the Shift key until you see the login screen. And, in the tech world, Apple is the king of modern design. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. On my iMac the wired keyboard quit working—I checked the USB ports, which all worked. This article explains how you can fix when your Apple USB keyboard isn’t working as expected. mac pro, and imac. Please see that article on. Your keyboard is the main mode of input. Restart your Mac. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. This website is not affiliated with Apple. Take a look at the back of your desktop computer and make sure that the keyboard is plugged into the iMac Switch to another USB port. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. Safe Mode can take up to 10 minutes so be patient. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. When you set the brightness of keyboards to 0, you may also encounter the keyboard backlight not working issue. Keyboard & trackpad not working with my Macbook Air - FIXED :-) I've had the same problem on & off for years even through several system upgrades. Could Not Set Up Apple Pay, An error occurred while setting up Apple Pay, Fix, How to Fix iPhone Keypad not Working During Calls, What You Can Do with an Apple ID without an Apple Device, Your Computer was Restarted Because of a Problem: How to Fix Kernel Panic on Mac. Reset NVRAM or PRAM on your Mac. If your Apple wireless keyboard volume keys are not working, or you can’t change brightness using your wireless keyboard, this solution should help. However, software and hardware related issues can arrive during use. The restart didn't work but as a last resort I tried the USB extension and to my surprise, the keyboard works again. You will find below troubleshooting tips that you should try before taking your computer to Genius Bar. A malfunctioning Mac keyboard can be very disturbing. . I am writing this from my 13-year-!old-wireless Mac keyboard. Apple suggests cleaning your keyboard with compressed air. In that case, repairing the disk may solve the problem. This is really easy. If you can't use your mouse to scroll through a … Some USB keyboards have batteries. 5. Mac wired keyboard not working with new iMac. If this is a Mac Notebook, the steps are a little different. This website uses cookies. Solution 2: Adjust the Brightness of Keyboard. Shop sensor switches and keyboard cases for your Mac. This is a good set of options, thank you, but none have worked for me. . Your keyboard may not be working because your operating system is not up to … Here is how: 6. Now start up your Mac by pressing the power button. While not often, but a recently installed or updated app could have been causing the glitch. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Keyboard Not Working on MacBook Pro, MacBook Air 2. Here is how: 8. He worked as a Senior Technology Director. Open the battery part of the keyboard and check to see if the batteries are placed correctly. I think that this fix will apply to any version of Mac OS X or macOS. Now restart your Mac and check if the keyboard is working fine. On your Mac, click the Finder icon in the Dock. This is a new style Apple Keyboard with Numeric Keypad - English (USA). If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! The keys for volume, brightness, play/pause, would not work. Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? A corrupted disk can also be the reason for the keyboard in your Mac not working. Buy online with fast, free shipping. Reset the SMC of your Mac. Battery life on alkalines is in the order of 6 months plus, so there really isn’t any reason to use rechargeables. While some users prefer the tactile feel of a solid mechanical keyboard, others opt for a streamlined and simple looks. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. Anyway, maybe this info will help someone…, If your keyboard is usb try to clear the NVRAM as described it worked for me after the Latest Mac update. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. Ask Mac 911. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. Changed the Keyboard Preferences. Kudos on finding this!! If your Apple keyboard works as expected in macOS but not in Windows, try these solutions: Install the latest Apple software updates for Windows. Get Magic Keyboards, trackpads and mice for Mac. Check your keyboard batteries if applicable. Apple iOS Mac OS X Reports , Help and News, Last updated on March 1, 2020 By Serhat Kurt 8 Comments. Install the latest Windows support software. We’ve compiled a list of the most commonly asked questions we get, and the answers to them: read our super FAQ to see if you’re covered. I’m on a 2017 15″ MacBook Pro which only has the USB-C ports, and I’m using an older Apple keyboard which has the old USB plug, onto which I’ve added a converter to fit the USB-C port. But it does work like a charm, so do try it without fail. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Find the “com.apple.HIToolbox.plist” file. If your current macOS version is Mojave or later (e.g., Catalina): On your Mac, go to Apple menu > System Preferences > Software Update. Your Mac will restart. The keys QAZ and shift keys stopped working my wired keyboard, The apple chat line was a complete waste of time, Apple should be ashamed of themselves for not fixing the problem. I tried the keyboard on my MacBook, which worked. Go to System Preferences. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. It is highly likely that this is a desktop computer. Your email address will not be published. Remember to reset both as just resetting SMC alone won’t work. 3. Your preference file may be corrupt and deleting it may resolve your issue. Uncheck the Force Click and haptic feedback option. Required fields are marked *. Then release the keys. Then finally I found out my problem. This website is founded by Serhat Kurt. Did Safe Mode fix it? This is an important problem because you will not be able to use your Mac without a keyboard. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Restart your Mac in Safe Mode. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. Then I read this blog. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. Which of the steps exactly? Disks usually get bad sectors or get issues with data allocation during operation. Then, weirdly, it started working about 90% of the time for a month or two, then Apple pushed an OS update last night and it’s gone again. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Today, my Apple Magic Keyboard 2’s special function keys were suddenly stopped functioning. 1. Update your macOS. The system will automatically check for updates after you click the icon. Note: Before you reset the PRAM and SMC, make sure to take proper backup. Thank you. If it is, resetting the SMC is very simple. When your computer restarts, test your keyboard again. Filed Under: How to Tagged With: Keyboard, macOS, Wired. If there is, try to remove it. All of these suggestions are hilarious……,exactly how do you suggest one holds down certain keys when the keyboard isn’t working?!?! Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. These can be a mouse, keyboard, printer, etc. In that case, repairing the disk may solve the problem months plus, so ’. Discovering new hacks, troubleshooting issues, and navigate to the software update section this is Mac. Worst Moments of tech Giant repeat the process on the same Mac, click on and! From my 13-year-! old-wireless Mac keyboard but remember to reset both as just resetting SMC alone ’. 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